Helen Pryce
Founding director
Helen spent 14 years as operations director at a packaging manufacturer in Bridgend before co-founding the firm. She leads our cost-reduction and restructuring projects.
Trusted Consult Executives was founded in 2016 by two former operations directors who had spent a combined 28 years inside manufacturing and distribution companies in South Wales. They knew what it felt like to receive a consulting report that looked impressive in a boardroom but fell apart the moment someone tried to implement it.
The firm started with a simple rule: never recommend something you have not done yourself. That rule still holds. Every consultant on our team has held a line-management or director-level position in industry before joining us. They have hired staff, managed budgets, negotiated with suppliers and reported to boards. When they sit in your office, they understand the pressures you face because they have faced the same ones.
We began with three clients in the Cardiff area. Today we work with businesses across Wales, the West of England and occasionally further afield. The team has grown to seven consultants, supported by two analysts and an office manager based at our North Bahringer headquarters.
These four principles shape every engagement we take on.
We spend the first phase of every project making sure we understand the real problem, not just the symptoms the client describes in the first meeting. Rushing to solutions wastes time and money. A thorough diagnostic saves both.
Hourly billing creates an incentive for the consultant to work slowly. We quote a fixed price before work begins. If the project takes longer than we estimated, we absorb the cost. That keeps us efficient and keeps you in control of your budget.
A strategy document is worthless if nobody acts on it. Every engagement includes follow-up sessions after delivery, and we write recommendations in language your team can understand without a glossary.
If we think a proposed acquisition is overpriced, we say so. If the problem is the management team rather than the market, we say that too. Clients hire us for our judgement, not for reassurance.
Our consultants come from industry, not academia. Here are the people you are most likely to work with.
Founding director
Helen spent 14 years as operations director at a packaging manufacturer in Bridgend before co-founding the firm. She leads our cost-reduction and restructuring projects.
Founding director
Gareth ran commercial operations for a logistics group headquartered in Newport. He specialises in revenue strategy and sales team development.
Senior consultant
Before joining us, Priya was finance manager at a group of four veterinary practices. She handles due diligence work and financial modelling for clients considering acquisitions.
Consultant
David managed warehouse and distribution operations for an e-commerce retailer in Bristol. He focuses on supply chain and operational improvement projects.
We track a few metrics that tell us whether we are doing a good job.
142
Projects completed since 2016
71%
Repeat or referral clients
9.1
Average client satisfaction (out of 10)
£2.4m
Annual cost savings identified for clients in 2024